1. Order Processing: Orders placed before [cut-off time] are processed within [1-2 business days]. Orders received after this time will be processed the next business day.
Custom orders or bulk purchases may require additional processing time, up to [7-10 business days].
2. Shipping Methods and Delivery:
We offer various shipping options such as Standard, Express, and Priority Shipping. The delivery time and cost will depend on your location and the selected shipping method.
Estimated delivery times are as follows:
Domestic: [3-5 business days]
International: [7-14 business days]
Note that these times are estimates and may vary due to unforeseen circumstances (e.g., weather, customs delays).
3. Shipping Costs:
Shipping fees are calculated based on the weight, dimensions, and destination of your order. You can view the total cost at checkout.
Free shipping is available for orders above [amount] within [country/region].
4. Order Tracking: Once your order is dispatched, you will receive a tracking number via email to monitor your shipment’s status.
5.Damaged, Lost, or Incorrect Shipments:
If you receive a damaged product, please contact us within [48 hours] of delivery with photos of the damage. We will arrange a replacement or refund.
For lost or incorrect shipments, notify us within [7 days] of the expected delivery date to initiate a resolution.
6. International Shipping: Import duties, taxes, and customs fees are the responsibility of the buyer. Please check with your local customs office for more information.
Technical Manager
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